How do I insure my property when I hire a mover? There are two options: valuation coverage and insurance. When you sign your bill of lading, the mover automatically provides valuation coverage, which assumes liability for no more than 60 cents per pound per item for interstate moves. Some movers may also offer to sell or procure for you separate liability insurance from a third party insurance company. If you purchase this insurance from or through your mover, the mover is required to issue a policy or written record of the purchase. Back to Top
Where can I find out whether a mover is registered with FMCSA? Visit www.protectyourmove.gov. Back to Top
The Federal Motor Carrier Safety Administration's (FMCSA) booklet, "Your Rights and Responsibilities When You Move" will explain to you what you have a right to expect from your mover and what you should do to help ensure your move is a smooth one.
The Federal Motor Carrier Safety Administration (FMCSA) of the U.S. Department of Transportation (DOT) wants to make sure you have the information you need to protect yourself from moving fraud.
The best defense against moving fraud is to be informed and aware of your options when choosing a reputable moving company. While most household moves go smoothly, there are dishonest or "rogue" movers you should be aware of.
Your mover is liable for the value of the goods you ask them to transport. There are, however, different levels of liability. The level you choose will determine the type and amount of reimbursement you will receive if an item is lost or damaged. Be aware of the various types of protection available and the charges for each option. This brochure will serve as a tool to assist you in making the right choice for you.